Dear Valued Client
Considering the address by the president regarding the COVID19 pandemic, we at Edge Telematics are taking this opportunity to inform all our valued clients that we are taking the necessary measures as per those recommended by government and the world health organization.
We would like to reassure our clients that Edge Telematics will continue to perform at the levels expected of us. Due to the nature of the precautions taken, we will be using alternative mechanisms to engage with our clients. So instead of face to face meetings, we will be utilizing video calling and the likes.
Due to the nature of work from our technical teams with respects to installations and maintenance of our hardware, we will be relying on feedback from our clients whether site visits will be permitted or if alternative arrangements are to be made.
All our staff have been briefed regarding sanitization measures and have been equipped with sanitizing materials, water and protective wear.
Please, continue to use our regular customer service and support channels to get in touch with us.
Office contact: 021 534 0516
After-hours support line: 076 98 19 818
E-mail address: firstname.lastname@example.org.